Tag: customer service

For part 4 of this tutorial it is time to make sure there is a constant stream of relevant information flowing from your Twitter account – the sort

I use Twitter a lot, and at the time of writing have amassed 18,000 relevant followers, of which around 80% are UK based. Polite people often ask how

There’s a simple mistake many startups are making with their online presence which is costing them sales, and it’s easy to put right. The issue is that I

For many customers of O2, the 11th of July 2012 proved to be a day of frustration when their mobiles became about as useful as a whistle on

Linkedin is a great networking tool, and many are utilising its power to manage communications with their contacts. I make extensive use of Linkedin and was dismayed last

Mobile marketing campaigns do not always take the form of bulk messaging, where you have a database of mobile numbers that you broadcast a message to in the