{"id":456,"date":"2012-07-19T13:59:14","date_gmt":"2012-07-19T13:59:14","guid":{"rendered":"http:\/\/www.tellmetxt.com\/blog\/?p=456"},"modified":"2021-03-26T12:45:38","modified_gmt":"2021-03-26T12:45:38","slug":"o2-compensates-customers-with-cash-for-outage-rim-take-note","status":"publish","type":"post","link":"https:\/\/www.flinca.com\/blog\/o2-compensates-customers-with-cash-for-outage-rim-take-note\/","title":{"rendered":"O2 compensates customers with cash for outage – RIM take note"},"content":{"rendered":"\n
\"Cash\"<\/a><\/figure><\/div>\n\n\n\n

For many customers of O2, the 11th of July 2012 proved to be a day of frustration when their mobiles became about as useful as a whistle on the moon! If you were one of the many thousands affected by this, it was a total outage, no voice, no SMS and no data. Twitter was awash with complaints and fury, even though O2 tried to inject some humour into the situation. The outage lasted less than a day with normal operations quickly resumed after the unfortunate event which had been blamed on a botched network upgrade managed by a third party.<\/p>\n\n\n\n

O2, or any other mobile operator in the UK are not obliged to offer any form of compensation under such circumstances, as they all operate on a “best efforts” <\/em>principle – effectively meaning that they do their best to provide you a service, but there is no guarantee. Despite this O2 has seen to put things right.<\/p>\n\n\n\n

Having identified affected customers, they have promised to give them 3 days credit in compensation for the outage that lasted less than a day. In addition to that, O2 will be sending a \u00a310 credit to all their customers (not just those that were affected) towards their Priority Moments discount voucher service. Consumer response to this offer has generally been very positive.<\/p>\n\n\n\n

Compare this to the debacle caused by BlackBerry owners RIM in late 2011, when a global outage affected most people with a BlackBerry for up to a week. RIM do not operate a mobile network as such, but because of the unique (some may say archaic) way in which RIM operates, data for some of the more popular applications (such as Facebook and email) has to pass through RIM’s own data centre, regardless of who supplies your mobile contract. A chunk of your mobile subscription is paid to RIM from your operator for this privilege. It was this service that failed, leaving pretty much every BlackBerry owner without some of the key services which no doubt inspired them to have a BlackBerry.<\/p>\n\n\n\n

This outage lasted up to a week for some countries and RIM was very quiet during this time. Only after the event did it become apparent what the cause of the problem was, shortly followed by an offer that all users would be allowed some free apps from BlackBerry Appworld. How generous!<\/p>\n\n\n\n

I think this was the last straw for many, who already felt that BlackBerry had fallen behind both iOS (Apple) and Android. Being one of those users I felt very let down, and was very much inconvenienced by what happened, the timing could not have been worse. Many BlackBerry users worldwide felt the same.<\/p>\n\n\n\n

The recent outage from O2 caused outrage at the time, but they have handled it very well. In the coming months it will quickly be forgotten, whereas the whole BlackBerry issue left many counting down the days until they were able to switch contracts, me included. We believe RIM could learn a lot from how O2 handled their own mini-disaster.<\/p>\n\n\n\n

Were you affected by the O2 outage? How do you feel about their compensation offer?<\/p>\n\n\n\n

Dicslosure: I had a BlackBerry on Vodafone up until June 2012, whereby I switched to Android on Orange.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

For many customers of O2, the 11th of July 2012 proved to be a day of frustration when their mobiles became about as useful as a whistle on the moon! If you were one of the many thousands affected by this, it was a total outage, no voice, no SMS and no data.<\/p>\n","protected":false},"author":1,"featured_media":455,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[2,7],"tags":[19,22,25,44,51,102],"class_list":["post-456","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-2","category-mobile","tag-android","tag-apple","tag-blackberry","tag-compensation","tag-customer-service","tag-ios"],"yoast_head":"\nO2 compensates customers with cash for outage - RIM take note - Flinca Blog<\/title>\n<meta name=\"description\" content=\"For many customers of O2, the 11th of July 2012 proved to be a day of frustration when their mobiles became about as useful as a whistle on the moon! If you were one of the many thousands affected by this, it was a total outage, no voice, no SMS and no data.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.flinca.com\/blog\/o2-compensates-customers-with-cash-for-outage-rim-take-note\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"O2 compensates customers with cash for outage - RIM take note - Flinca Blog\" \/>\n<meta property=\"og:description\" content=\"For many customers of O2, the 11th of July 2012 proved to be a day of frustration when their mobiles became about as useful as a whistle on the moon! If you were one of the many thousands affected by this, it was a total outage, no voice, no SMS and no data.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.flinca.com\/blog\/o2-compensates-customers-with-cash-for-outage-rim-take-note\/\" \/>\n<meta property=\"og:site_name\" content=\"Flinca Blog\" \/>\n<meta property=\"article:published_time\" content=\"2012-07-19T13:59:14+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-03-26T12:45:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i1.wp.com\/www.flinca.com\/blog\/wp-content\/uploads\/cash.jpg?fit=240%2C160&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"240\" \/>\n\t<meta property=\"og:image:height\" content=\"160\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Philip Wattis\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@flincauk\" \/>\n<meta name=\"twitter:site\" content=\"@flincauk\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Philip Wattis\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/o2-compensates-customers-with-cash-for-outage-rim-take-note\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/o2-compensates-customers-with-cash-for-outage-rim-take-note\\\/\"},\"author\":{\"name\":\"Philip Wattis\",\"@id\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/#\\\/schema\\\/person\\\/387cd5483031c1f896258d25b3a51cdd\"},\"headline\":\"O2 compensates customers with cash for outage – RIM take note\",\"datePublished\":\"2012-07-19T13:59:14+00:00\",\"dateModified\":\"2021-03-26T12:45:38+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/o2-compensates-customers-with-cash-for-outage-rim-take-note\\\/\"},\"wordCount\":549,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/o2-compensates-customers-with-cash-for-outage-rim-take-note\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/www.flinca.com\\\/blog\\\/wp-content\\\/uploads\\\/cash.jpg?fit=240%2C160&ssl=1\",\"keywords\":[\"Android\",\"Apple\",\"BlackBerry\",\"compensation\",\"customer service\",\"iOS\"],\"articleSection\":[\"Business\",\"Mobile\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.flinca.com\\\/blog\\\/o2-compensates-customers-with-cash-for-outage-rim-take-note\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/o2-compensates-customers-with-cash-for-outage-rim-take-note\\\/\",\"url\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/o2-compensates-customers-with-cash-for-outage-rim-take-note\\\/\",\"name\":\"O2 compensates customers with cash for outage - RIM take note - Flinca Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/o2-compensates-customers-with-cash-for-outage-rim-take-note\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/o2-compensates-customers-with-cash-for-outage-rim-take-note\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/www.flinca.com\\\/blog\\\/wp-content\\\/uploads\\\/cash.jpg?fit=240%2C160&ssl=1\",\"datePublished\":\"2012-07-19T13:59:14+00:00\",\"dateModified\":\"2021-03-26T12:45:38+00:00\",\"description\":\"For many customers of O2, the 11th of July 2012 proved to be a day of frustration when their mobiles became about as useful as a whistle on the moon! If you were one of the many thousands affected by this, it was a total outage, no voice, no SMS and no data.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/o2-compensates-customers-with-cash-for-outage-rim-take-note\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.flinca.com\\\/blog\\\/o2-compensates-customers-with-cash-for-outage-rim-take-note\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/o2-compensates-customers-with-cash-for-outage-rim-take-note\\\/#primaryimage\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/www.flinca.com\\\/blog\\\/wp-content\\\/uploads\\\/cash.jpg?fit=240%2C160&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/www.flinca.com\\\/blog\\\/wp-content\\\/uploads\\\/cash.jpg?fit=240%2C160&ssl=1\",\"width\":240,\"height\":160,\"caption\":\"Image supplied by flickr.com\\\/photos\\\/jmrosenfeld\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/o2-compensates-customers-with-cash-for-outage-rim-take-note\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"O2 compensates customers with cash for outage – RIM take note\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/\",\"name\":\"Flinca Blog\",\"description\":\"A Brummie Talks Tech Startups\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/#organization\",\"name\":\"Flinca Ltd\",\"url\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/www.flinca.com\\\/blog\\\/wp-content\\\/uploads\\\/fstar-e1616687729648.jpg?fit=64%2C64&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/www.flinca.com\\\/blog\\\/wp-content\\\/uploads\\\/fstar-e1616687729648.jpg?fit=64%2C64&ssl=1\",\"width\":64,\"height\":64,\"caption\":\"Flinca Ltd\"},\"image\":{\"@id\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/x.com\\\/flincauk\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/#\\\/schema\\\/person\\\/387cd5483031c1f896258d25b3a51cdd\",\"name\":\"Philip Wattis\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8bc056e5ab24cce1e197c038e341d25732daad60ea22b4c1359d4983a309e8bd?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8bc056e5ab24cce1e197c038e341d25732daad60ea22b4c1359d4983a309e8bd?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8bc056e5ab24cce1e197c038e341d25732daad60ea22b4c1359d4983a309e8bd?s=96&d=mm&r=g\",\"caption\":\"Philip Wattis\"},\"sameAs\":[\"https:\\\/\\\/www.flinca.com\\\/blog\"],\"url\":\"https:\\\/\\\/www.flinca.com\\\/blog\\\/author\\\/philw123\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"O2 compensates customers with cash for outage - RIM take note - Flinca Blog","description":"For many customers of O2, the 11th of July 2012 proved to be a day of frustration when their mobiles became about as useful as a whistle on the moon! If you were one of the many thousands affected by this, it was a total outage, no voice, no SMS and no data.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.flinca.com\/blog\/o2-compensates-customers-with-cash-for-outage-rim-take-note\/","og_locale":"en_GB","og_type":"article","og_title":"O2 compensates customers with cash for outage - RIM take note - Flinca Blog","og_description":"For many customers of O2, the 11th of July 2012 proved to be a day of frustration when their mobiles became about as useful as a whistle on the moon! If you were one of the many thousands affected by this, it was a total outage, no voice, no SMS and no data.","og_url":"https:\/\/www.flinca.com\/blog\/o2-compensates-customers-with-cash-for-outage-rim-take-note\/","og_site_name":"Flinca Blog","article_published_time":"2012-07-19T13:59:14+00:00","article_modified_time":"2021-03-26T12:45:38+00:00","og_image":[{"width":240,"height":160,"url":"https:\/\/i1.wp.com\/www.flinca.com\/blog\/wp-content\/uploads\/cash.jpg?fit=240%2C160&ssl=1","type":"image\/jpeg"}],"author":"Philip Wattis","twitter_card":"summary_large_image","twitter_creator":"@flincauk","twitter_site":"@flincauk","twitter_misc":{"Written by":"Philip Wattis","Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.flinca.com\/blog\/o2-compensates-customers-with-cash-for-outage-rim-take-note\/#article","isPartOf":{"@id":"https:\/\/www.flinca.com\/blog\/o2-compensates-customers-with-cash-for-outage-rim-take-note\/"},"author":{"name":"Philip Wattis","@id":"https:\/\/www.flinca.com\/blog\/#\/schema\/person\/387cd5483031c1f896258d25b3a51cdd"},"headline":"O2 compensates customers with cash for outage – RIM take note","datePublished":"2012-07-19T13:59:14+00:00","dateModified":"2021-03-26T12:45:38+00:00","mainEntityOfPage":{"@id":"https:\/\/www.flinca.com\/blog\/o2-compensates-customers-with-cash-for-outage-rim-take-note\/"},"wordCount":549,"commentCount":0,"publisher":{"@id":"https:\/\/www.flinca.com\/blog\/#organization"},"image":{"@id":"https:\/\/www.flinca.com\/blog\/o2-compensates-customers-with-cash-for-outage-rim-take-note\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/www.flinca.com\/blog\/wp-content\/uploads\/cash.jpg?fit=240%2C160&ssl=1","keywords":["Android","Apple","BlackBerry","compensation","customer service","iOS"],"articleSection":["Business","Mobile"],"inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.flinca.com\/blog\/o2-compensates-customers-with-cash-for-outage-rim-take-note\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.flinca.com\/blog\/o2-compensates-customers-with-cash-for-outage-rim-take-note\/","url":"https:\/\/www.flinca.com\/blog\/o2-compensates-customers-with-cash-for-outage-rim-take-note\/","name":"O2 compensates customers with cash for outage - RIM take note - Flinca Blog","isPartOf":{"@id":"https:\/\/www.flinca.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.flinca.com\/blog\/o2-compensates-customers-with-cash-for-outage-rim-take-note\/#primaryimage"},"image":{"@id":"https:\/\/www.flinca.com\/blog\/o2-compensates-customers-with-cash-for-outage-rim-take-note\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/www.flinca.com\/blog\/wp-content\/uploads\/cash.jpg?fit=240%2C160&ssl=1","datePublished":"2012-07-19T13:59:14+00:00","dateModified":"2021-03-26T12:45:38+00:00","description":"For many customers of O2, the 11th of July 2012 proved to be a day of frustration when their mobiles became about as useful as a whistle on the moon! If you were one of the many thousands affected by this, it was a total outage, no voice, no SMS and no data.","breadcrumb":{"@id":"https:\/\/www.flinca.com\/blog\/o2-compensates-customers-with-cash-for-outage-rim-take-note\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.flinca.com\/blog\/o2-compensates-customers-with-cash-for-outage-rim-take-note\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.flinca.com\/blog\/o2-compensates-customers-with-cash-for-outage-rim-take-note\/#primaryimage","url":"https:\/\/i0.wp.com\/www.flinca.com\/blog\/wp-content\/uploads\/cash.jpg?fit=240%2C160&ssl=1","contentUrl":"https:\/\/i0.wp.com\/www.flinca.com\/blog\/wp-content\/uploads\/cash.jpg?fit=240%2C160&ssl=1","width":240,"height":160,"caption":"Image supplied by flickr.com\/photos\/jmrosenfeld"},{"@type":"BreadcrumbList","@id":"https:\/\/www.flinca.com\/blog\/o2-compensates-customers-with-cash-for-outage-rim-take-note\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.flinca.com\/blog\/"},{"@type":"ListItem","position":2,"name":"O2 compensates customers with cash for outage – RIM take note"}]},{"@type":"WebSite","@id":"https:\/\/www.flinca.com\/blog\/#website","url":"https:\/\/www.flinca.com\/blog\/","name":"Flinca Blog","description":"A Brummie Talks Tech Startups","publisher":{"@id":"https:\/\/www.flinca.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.flinca.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.flinca.com\/blog\/#organization","name":"Flinca Ltd","url":"https:\/\/www.flinca.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.flinca.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/i0.wp.com\/www.flinca.com\/blog\/wp-content\/uploads\/fstar-e1616687729648.jpg?fit=64%2C64&ssl=1","contentUrl":"https:\/\/i0.wp.com\/www.flinca.com\/blog\/wp-content\/uploads\/fstar-e1616687729648.jpg?fit=64%2C64&ssl=1","width":64,"height":64,"caption":"Flinca Ltd"},"image":{"@id":"https:\/\/www.flinca.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/flincauk"]},{"@type":"Person","@id":"https:\/\/www.flinca.com\/blog\/#\/schema\/person\/387cd5483031c1f896258d25b3a51cdd","name":"Philip Wattis","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/8bc056e5ab24cce1e197c038e341d25732daad60ea22b4c1359d4983a309e8bd?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/8bc056e5ab24cce1e197c038e341d25732daad60ea22b4c1359d4983a309e8bd?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/8bc056e5ab24cce1e197c038e341d25732daad60ea22b4c1359d4983a309e8bd?s=96&d=mm&r=g","caption":"Philip Wattis"},"sameAs":["https:\/\/www.flinca.com\/blog"],"url":"https:\/\/www.flinca.com\/blog\/author\/philw123\/"}]}},"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.flinca.com\/blog\/wp-content\/uploads\/cash.jpg?fit=240%2C160&ssl=1","jetpack-related-posts":[{"id":315,"url":"https:\/\/www.flinca.com\/blog\/the-two-mobile-conundrum-solved\/","url_meta":{"origin":456,"position":0},"title":"The two mobile conundrum – Solved!","author":"Philip Wattis","date":"1 March 2012","format":false,"excerpt":"Well, maybe! We blogged a few weeks ago about the issues facing workers who are forced to use two mobiles, one for work and one personal, and the 'bring a device to work' trend of using your personal mobile for work related tasks and why that is a bad\u00a0idea. We\u2026","rel":"","context":"In "Business"","block_context":{"text":"Business","link":"https:\/\/www.flinca.com\/blog\/category\/business-2\/"},"img":{"alt_text":"Multiple Mobiles","src":"https:\/\/i0.wp.com\/www.flinca.com\/blog\/wp-content\/uploads\/multiple_mobiles.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":240,"url":"https:\/\/www.flinca.com\/blog\/anonymity-how-o2-was-giving-out-your-mobile-number-online\/","url_meta":{"origin":456,"position":1},"title":"Anonymity: How O2 was giving out your mobile number online","author":"Philip Wattis","date":"1 February 2012","format":false,"excerpt":"Last week many people were alarmed and outraged to find out that under certain circumstances, if you browsed the web with your mobile, the website owners could discover your telephone number! This is both shocking and unexpected, we don't believe anyone expected this to happen, least of all the mobile\u2026","rel":"","context":"In "Mobile"","block_context":{"text":"Mobile","link":"https:\/\/www.flinca.com\/blog\/category\/mobile\/"},"img":{"alt_text":"Anonymity Online","src":"https:\/\/i0.wp.com\/www.flinca.com\/blog\/wp-content\/uploads\/anonymity_online.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":335,"url":"https:\/\/www.flinca.com\/blog\/does-consumer-brands-represent-the-future-of-mobile\/","url_meta":{"origin":456,"position":2},"title":"Do consumer brands represent the future of mobile?","author":"Philip Wattis","date":"14 March 2012","format":false,"excerpt":"It seems that in the world of the smartphone we are reaching a plateau. In the late 90s and early 2000s the trend was to make mobiles smaller and smaller, more recently the trend has been in the other direction, with manufacturers making mobiles as large as they feel you\u2026","rel":"","context":"In "Business"","block_context":{"text":"Business","link":"https:\/\/www.flinca.com\/blog\/category\/business-2\/"},"img":{"alt_text":"Prada Branded Mobile","src":"https:\/\/i0.wp.com\/www.flinca.com\/blog\/wp-content\/uploads\/prada_mobile.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":115,"url":"https:\/\/www.flinca.com\/blog\/how-car-dealers-can-use-text-messaging-to-reduce-costs\/","url_meta":{"origin":456,"position":3},"title":"How car dealers can use text messaging to reduce costs","author":"Philip Wattis","date":"9 January 2012","format":false,"excerpt":"Mobile marketing campaigns do not always take the form of bulk messaging, where you have a database of mobile numbers that you broadcast a message to in the hope that you receive a response. An inbound SMS campaign such as tellmeTXT can tap the power of consumers and their mobiles\u2026","rel":"","context":"In "Automotive"","block_context":{"text":"Automotive","link":"https:\/\/www.flinca.com\/blog\/category\/other-technology\/automotive\/"},"img":{"alt_text":"Car Forecourt","src":"https:\/\/i0.wp.com\/www.flinca.com\/blog\/wp-content\/uploads\/car-forecourt.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":37,"url":"https:\/\/www.flinca.com\/blog\/why-im-ditching-my-blackberry-in-2012\/","url_meta":{"origin":456,"position":4},"title":"Why I’m Ditching My BlackBerry in 2012","author":"Philip Wattis","date":"31 December 2011","format":false,"excerpt":"I've always loved the fact that my BlackBerry has a real keyboard, I don't feel an on-screen equivalent can compete. I will also miss how tightly it integrates with Outlook, even though RIM still sticks with their dubious decision to cripple\u00a0the functionality when not linked to Microsoft Exchange. However, these\u2026","rel":"","context":"In "Mobile"","block_context":{"text":"Mobile","link":"https:\/\/www.flinca.com\/blog\/category\/mobile\/"},"img":{"alt_text":"BlackBerry Smartphone Closeup","src":"https:\/\/i0.wp.com\/www.tellmetxt.com\/blog\/wp-content\/uploads\/2011\/12\/blackberry.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":387,"url":"https:\/\/www.flinca.com\/blog\/all-change-as-blackberrys-rim-announces-large-losses\/","url_meta":{"origin":456,"position":5},"title":"All change as BlackBerry’s RIM announces large losses","author":"Philip Wattis","date":"30 March 2012","format":false,"excerpt":"RIM, makers of BlackBerry smartphones and the PlayBook tablet has just announced their quarterly results, and it doesn't look good. RIM report a $125m loss for the quarter compared with $934m profit for the same period last year, combined with $1b wiped off revenues.","rel":"","context":"In "Business"","block_context":{"text":"Business","link":"https:\/\/www.flinca.com\/blog\/category\/business-2\/"},"img":{"alt_text":"RIM BlackBerry PlayBook","src":"https:\/\/i0.wp.com\/www.flinca.com\/blog\/wp-content\/uploads\/RIM_BlackBerry_PlayBook.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.flinca.com\/blog\/wp-json\/wp\/v2\/posts\/456","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.flinca.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.flinca.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.flinca.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.flinca.com\/blog\/wp-json\/wp\/v2\/comments?post=456"}],"version-history":[{"count":1,"href":"https:\/\/www.flinca.com\/blog\/wp-json\/wp\/v2\/posts\/456\/revisions"}],"predecessor-version":[{"id":1309,"href":"https:\/\/www.flinca.com\/blog\/wp-json\/wp\/v2\/posts\/456\/revisions\/1309"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.flinca.com\/blog\/wp-json\/wp\/v2\/media\/455"}],"wp:attachment":[{"href":"https:\/\/www.flinca.com\/blog\/wp-json\/wp\/v2\/media?parent=456"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.flinca.com\/blog\/wp-json\/wp\/v2\/categories?post=456"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.flinca.com\/blog\/wp-json\/wp\/v2\/tags?post=456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}